Understand what you are using
Inspect how the product works and how it supports decisions.
Open source
Councils can inspect LocalGovMail, influence its development and benefit from improvements contributed across local government.
Built for local government
LocalGovMail is being developed with UK councils around real services and shared mailboxes. Councils can build on each other's work instead of solving the same problems alone.
Inspect how the product works and how it supports decisions.
Help shape the product around real council services and mailboxes.
Reuse learning, service patterns and technical improvements from other councils.
Ways to take part
Identify where triage currently consumes staff time.
Help define useful categories, rules and safeguards.
Support improvements that other councils can reuse.
Familiar technology
LocalGovMail is built using Drupal, a technology already familiar to many council digital teams, particularly those using LocalGov Drupal.
It operates as a separate internal application, keeping it apart from the public website while allowing councils to use existing Drupal knowledge and skills.
Get involved
Start with one shared mailbox, contribute service knowledge or help develop improvements that councils can reuse.